Television (TV) has changed from being just a box to a service. The TV service is the new term in the market. This change from a TV to TV service has happened due to digitization of broadcasting. Digitization is providing direct services of broadcasting through satellite. These direct services are given by the DTH providers. Videocon d2h is the one of these DTH providers. TV service provides the channels that a customer wants, active services, movies on demand and it also helps in recording videos to see them in future. The company is an innovator in DTH services.
How many channels does each customer get? This depends on the TV package they select. The company offers various packages which range from rs 200 per month to rs 461 per month including taxes. These TV package includes a bundle of channels that the customer is offered. These packages are made keeping in mind the various customers and their preferences. For example In Videocon there are special package for South Indian people, people who love sports, females in the country, religious people, etc. In all the company provides 17 different packages for the customer to select form. The customer can select the TV packages that meets his demands the best.
Once the customer selects the right package suiting his needs the next question arises is how to activate that package? In digital TV it has to be recharged like a prepaid card in mobiles. This digital TV recharge can be done in various ways. Videocon d2h has various modes available for the customer to recharge. The company gives the customer the option to recharge DTH online or offline i.e. through recharge vouchers, SMS, call centre and debit or credit card. DTH recharge online include recharge via net banking and Videocon d2h website. Videocon also gives flexibility to the customers in the period of digital TV recharge. The customer has an option to recharge his DTH package for 1 month, 2 months, three months, upto 3 years. This allows the customer to recharge as per his convenience. The warning of recharge is flashed on the screen if the customers previous digital TV recharge period is about to end.
The company also provides other services to customers like 22 Asli ‘HD’ channels, active services, music channel, digital dolby sound, high quality picture for digital connection, 5 times clear picture with high definition for the HD users and recording features in HD-DVR. These services depend on the type of set top box a customer opts for and not on the digital box recharge. The customer can select the best set top box and the best TV package according to his needs to get a satisfying experience of digital TV.